Introduction

Purpose: Explain what this policy covers

At The Collective, we respect your privacy. This policy outlines how we collect, use, store, and protect your personal information when you visit our website, sign up for our services, or participate in our programs

What Information We Collect

Common types:

  • Name, email address, phone number
  • Organization or childcare center name
  • Payment information (if purchasing)
  • Login credentials (if account-based system)
  • Webinar or course participation history
  • Website analytics data (e.g., cookies, IP address, device info)

How We Use Your Information

  • To provide access to training and learning resources
  • To personalize your learning experience
  • To communicate with you (e.g., program updates, newsletters)
  • To improve our website and services
  • For billing and account management
  • To comply with legal or regulatory obligations

How We Share Your Information

  • We do not sell your data.
  • May share data with:
    • Email marketing platforms (e.g., Mailchimp)
    • LMS providers or webinar platforms
    • Payment processors

Your Rights and Choices

  • Right to access or update your data
  • Right to request deletion of personal information
  • Right to withdraw consent from marketing communications
  • How to exercise these rights (e.g., contact email)

How We Store and Protect Your Data

  • Secure servers and third-party platforms
  • Encryption and access controls
  • Retention policy (how long data is kept)

Cookies and Tracking Technologies

  • How cookies are used (e.g., analytics, preferences)
  • Option to disable cookies via browser settings
  • Note if using Google Analytics, Facebook Pixel, etc.

Third-Party Links

“Our website may contain links to third-party sites. We are not responsible for their privacy practices.”

Children’s Privacy

“Our site and services are intended for adults working in the childcare industry. We do not knowingly collect personal data from children under 13.”

Changes to This Policy

  • How users will be notified if the policy is updated (e.g., via website)

Contact Information